Ticketmaster Selected As Exclusive Ticket Provider
April 23, 2007
Bobcats Sports and Entertainment has selected Ticketmaster, the world's leading ticketing company, as the exclusive authorized ticketing provider for all events held at the Charlotte Bobcats Arena. Under terms of the multi-year agreement, Ticketmaster will provide the arena with comprehensive event ticketing technology, data management, season subscriber seating services, and a fully-integrated system to enable the arena to communicate event information and marketing programs to its patrons.
Bobcats new and renewing season ticket holders will also enjoy immediate added value through the arena’s new Ticketmaster AccountManager system, which enables season ticket holders to manage their accounts and tickets entirely online. AccountManager provides a more rewarding season experience by enabling subscribers to update their account information, receive personalized notifications from the team and receive, as well as forward, their tickets to others using the Ticket Forwarding feature and TicketFast online delivery service. Further, the arena will utilize Ticketmaster's integrated patron communication system, featuring premiere tools for data management, marketing and reporting.
"We are dedicated to improving all facets of our organization, including every aspect of our customer experience," said Fred Whitfield, President and Chief Operating Officer of Bobcats Sports and Entertainment. "This partnership with Ticketmaster will help us provide the very best in customer service to all of our patrons, a core value we both share."
Beginning May 3, Ticketmaster will provide patrons throughout North Carolina and beyond with easy and convenient access to all Charlotte Bobcats Arena events and information online at Ticketmaster.com, via Ticketmaster’s Charge-By-Phone Network by calling 704-522-6500, and at Ticketmaster retail ticket center locations including Macy’s stores and Main Street Charlotte.
"Ticketmaster looks forward to introducing programs and services to ensure that Bobcats fans and arena event-goers receive the greatest value and service,” said Jared Smith, General Manager, Ticketmaster Carolinas. “Our integrated sales and marketing distribution programs will offer added value to the arena’s overall strategy for ticket sales and customer service.”