For help with the NBA LEAGUE PASS television product, please contact your cable or satellite provider.
Visit the customer support center here to find basic information, search for a solution to a technical issue, submit a help ticket, or chat live with a customer support representative.
Read the basics of service, search our FAQ, or contact customer support here.
You can retrieve your forgotten password on the sign-in page of the NBA All-Access Member Center. Just click the "Forgot Password?" link, then enter your email address. Your password will be emailed to you. Unfortunately, you cannot recover a forgotten member name. If you can't remember your member name, try using your email address. If you still can't remember your member name, you'll need to sign up for a new All-Access membership.
For information about NBA.com, please visit the NBA.com FAQ, which answers questions about browser support, audio and video players, and many other topics.
If you are having difficulty viewing video, please consult our video FAQ. A link at the bottom of the FAQ provides direct contact with our technical support crew if your question is not satisfactorily answered.
To unsubscribe from any NBA.com email newsletter or alert, just sign in to NBA All-Access with your member name and password to update your subscriptions, or click on the unsubscribe link in any NBA.com email sent to you.
For broadcast listings of NBA events, click on the desired section below (During the offseason, you may be redirected to the NBA.com homepage while we update our schedules):
To learn how to watch or listen to games via NBA LEAGUE PASS, click on the desired link below:
Blackouts occur when a game is televised by a national network, including NBA TV, or your local sports station. If a game is blacked out, check the various TV schedules listed above and your local listings to find the correct channel.
When available, individual game tickets can be purchased by visiting our website. You can also purchase tickets at the NBA's official ticketing partner, Ticketmaster. Further information regarding ticket plans is available via the NBA ticket hotline at (800) 4NBA-TIX [(800) 462-2849] or at NBA.com/tickets.
Tickets for the 2012 NBA All-Star Game and NBA All-Star Saturday Night in Orlando will not be released for purchase. However, fans will be able to purchase tickets to attend the T-Mobile Rookie Challenge & Youth Jam, NBA All-Star Celebrity Game, and NBA All-Star Practice. Fans will also be able to purchase tickets to NBA All-Star Jam Session presented by adidas, which will take place from Feb. 23 to 26, 2012 at the Orange County Convention Center. Jam Session provides more than 400,000 square feet of NBA All-Star excitement, where the chance to meet and collect free autographs from NBA players and legends is just the beginning. Tickets for all events open to the general public will be available in early January at Ticketmaster.com
At this time, tickets for the 2012 NBA Draft have not been released for purchase. We will post any new updates when available.
You can find the NBA's Facebook site here.
You can find the NBA on Twitter here.
To watch the NBA on YouTube, please click here.
To subscribe to any NBA.com email newsletter or alert, just sign in to NBA All-Access and click on "My Subscriptions."
The fastest and easiest way to communicate with the league office is to send us an email. However, we still accept mail the old-fashioned way at the following address:
The National Basketball Association
645 Fifth Ave.
New York, NY 10022
Attn: Fan Relations
All NBA players receive fan mail in care of their teams. You can write to your favorite player in care of his team to request an autograph, fan club information, or personal Web address. Please be aware that NBA players have busy schedules and may be unable to fulfill every request. Contact information is available by clicking the "Contact Us" link on each team's website.
Official NBA, WNBA, and NBA Development League merchandise can be purchased online at NBAStore.com, as well as at licensed local and national retail outlets, including the temporary NBA Store in New York City. You may also contact NBAStore.com customer service by calling 1-866-SHOP-NBA.
For tips on how to improve your game, visit iHoops.com, the official joint youth basketball initiative of the NCAA, WNBA, and the NBA. You can also visit the "Red on Roundball" section on NBA.com, where you can watch videos of NBA legends teaching the fundamentals of the game.
Most players enter the league through the NBA Draft after many years playing organized basketball. However, all NBA, WNBA, and NBA Development League teams hold open tryouts at least once per year. If you are interested in attending open tryouts, please visit individual NBA team websites to find tryout session information. You can also visit the NBA Development League's website for tryout information, as the league and each of its teams hold open tryouts every year.
NBA Cares is the league's global community outreach initiative that addresses important social issues with an emphasis on education, youth and family development, and health and wellness. As part of the league's mission to demonstrate leadership in social responsibility, NBA Cares reaches communities through philanthropy, hands-on service, and legacy projects. Find out more about NBA Cares
If your organization is seeking a donation from the NBA, such as merchandise, tickets, or funding, please fax a description of your needs and/or event on your organization's letterhead to the attention of NBA Community Relations at (212) 407-7919.