Proper Use of Tickets for the 2005-06 Season

As many of you know, tickets are no longer "torn" at the AmericanAirlines Arena. Instead, the barcode on the tickets is the important part because it allows you access when it is scanned at the doors. Please make sure that when you take your tickets out of the season ticket booklet that the entire ticket is removed - including the barcode as shown below.

If you tear off the barcode, still bring it with you. If you lose it or leave it at home, you must pay the $20 non-refundable reprint fee. Your tickets may be reprinted at the season ticket holder will call window at Gate 3. As a courtesy, reprinting fees will be waived the first violation.

If you have mistakenly torn the barcodes off of your ticket, you can avoid waiting in line at the box office by emailing the tickets to yourself or your friends today via Ticket Forwarding, the HEAT’s ticket email service. Simply go to the My HEAT Season Tickets Login Page and enter your account ID and password to log into your account and begin emailing your tickets. If you need assistance establishing your online account, please contact the Season Ticket Services Department at (786) 777 1400.