Service Promise

We create fun and provide memorable fan experiences for everyone in your group by providing the best live entertainment in the NBA!

Our Mission Statement

We are dedicated to getting to know each group leader on a personal level through listening and successfully determining each group’s goals and objectives. It is our goal to analyze the needs of each group, so we can provide a recommendation that makes sense for your group. This will allow us to better understand each group’s needs and expectations, enabling us to create the ultimate HEAT experience for your entire group.


The Group Sales Department of the Miami HEAT is dedicated to providing the best customer service for our group leaders in order to make the group night planning process as simple as possible. We understand planning a group night is a big commitment. We will personalize our service; take the work load of servicing to your group off of your plate, and work with each group leader to create a memorable experience for your entire group.

Contact Us

Phone: 786-777-3865
Fax: 786-777-4086
Address: HEAT Group
Attn: Group Sales Department
601 Biscayne Blvd.
Miami, FL 33132

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