Digital Season Tickets Platform (text instructions)

Whether on your phone or your computer, enjoy greater access and more control of your season tickets with Account Manager — when printing, transferring, or selling your tickets this season.

MANAGE YOUR TICKETS ONLINE

Account Manager allows you to effectively and easily manage your Tickets from your computer.

Step 1: Log on to Online Account Manager

  1. Tickets can be accessed via grizzlies.com by clicking on the MVP ACCESS in the top right corner of the site, or by visiting www.nba.com/grizzlies/fanzone/mvp-index.html
  2. Enter your Account ID or e-mail address and password to log in.

Step 2: Manage Your Tickets Online
PRINT your tickets

  1. Select Manage My Tickets
  2. Select the appropriate game
  3. Choose the tickets you want to print.
  4. From drop down menu, select Print Tickets

TRANSFER Your Tickets

  1. Select Manage My Tickets
  2. Select the appropriate game
  3. Choose the tickets you want to forward
  4. From drop down menu, select Transfer Tickets to a Friend
  5. CHOOSE TRANSFER RECIPIENT by selecting from previous recipients or Enter NEW CONTACT

a. If desired, add an OPTIONAL message to recipient
b. If desired, set an e-mail reminder to alert you that your recipient has not accepted your ticket offer
c. Under ITEM PRICE you can choose whether you would like the price of the tickets on the transfer offer

  1. Once Personalization Options are chosen, select NEXT STEP
  2. After reviewing, agree to terms & conditions to COMPLETE TRANSFER

SELL Your Tickets

  1. Select “Manage My Tickets”
  2. Select the appropriate game
  3. Choose the tickets you want to sell
  4. Select “Sell on Ticket Exchange”
  5. Enter the price desired
  6. Click Submit

 

MANAGE YOUR TICKETS ON YOUR PHONE

 

Step 1: Log On To Mobile Account Manager

  1. Tickets can be accessed via grizzlies.com/mobiletix.
  2. Enter your Account ID or e-mail address and password to log in.

http://www.grizzlies.com/mobiletix

Step 2: Manage Your Tickets on Your Phone

  1. Select the appropriate game
  2. From the drop down menu, select either VIEW YOUR TICKETS or TRANSFER TO A FRIEND

VIEW your tickets (this allows you to use your phone as your ticket for entry)

  1. Select which tickets you would like to load to your phone.
  2. Select VIEW YOUR TICKETS at the bottom of your ticket listing.

     NOTE: you can also click on the arrow to the right of each ticket to instantly view that specific ticket.

A barcode for your tickets should now be visible. Swipe screen side-to-side to navigate between tickets.
NOTE: iPhone users have the ticket option to ADD TO PASSBOOK

Once your phone is scanned for entry at FedExForum you will receive a Seat Locator Pass that contains seat location information

Should you return to the ticket listing, you will notice that these tickets have a TICKET STATUS of “Printed Online” and a confirmation number.

TRANSFER to a friend

  1. Select which tickets you would like to transfer to a friend.
  2. Select TRANSFER TO A FRIEND at the bottom of your ticket listing.
  3. Review which tickets you would like transferred. You can select CONTINUE or CANCEL at the bottom of the listing.
  4. Once you select CONTINUE, from the drop-down menu you have 2 options
    1. Select the + icon to add a new recipient
    2. From the drop down menu, select from names you have transferred tickets to in the past.
  5. Personalization Options after you select or add a recipient.
    1. If desired,  add a PERSONAL MESSAGE to the recipient.
    2. Under TICKET PRICE you can choose whether you would like the price of the tickets on the transfer offer.
    3. If desired, set an email notification to alert you that your recipient has not accepted your ticket offer.
  6. Once PERSONALIZATION OPTIONS are chosen, select NEXT STEP
  7. After reviewing, agree to terms & conditions to COMPLETE TRANSFER.
  8. If you selected COMPLETE TRANSFER, the next screen will confirm your transfer and display a summary of the transaction, with the option to MANAGE MORE TICKETS

View image-based instructions.