The Santa Cruz Warriors are recruiting enthusiastic, hardworking individuals who are committed to providing our guests with a positive entertainment experience. Employees may work a variety of events at Kaiser Permanente Arena including Santa Cruz Warriors home games and special events. Jobs are part-time seasonal positions starting November through April.

If you are looking for a fun opportunity to join our team, attend our job fair!

Saturday, October 11, 2014
Job Fair: 10:00 a.m. – 2:00 p.m.
Pod Squad Tryouts: 12:00 p.m. – 2:00 p.m.
Kaiser Permanente Arena
140 Front Street, Santa Cruz, CA 95060
Phone: (831) 713-4400

Job Requirements:

  • A positive attitude
  • Good customer service skills
  • Basic math skills
  • Excellent work ethic
  • Punctual, dependable, and honest
  • Flexible schedule, available to work nights, weekends and holidays

Santa Cruz Warriors Part time Seasonal Job Descriptions
Please review the following job descriptions to choose an area (or areas) you think you would fit in best. We hire based on need, so you may be positioned at a location different than your request. Please keep in mind that the majority of our employees are hired as either an Usher or Parking Attendant.

Guest Service Representative - Assist fans, ticket holders and sponsors on game days and at various community events.

Responsibilities:

  • Provide guests with the best service experience imaginable
  • Assist guests with basic team and arena inquiries including seating information
  • Actively seek interaction with guests to communicate in ways that enhance their experience
  • Participate in game entertainment segments such as dances, contests and cheers
  • Enforce the facility's policies and procedures to ensure the best experience for all arena guests
  • Report potential fan issues or concerns to a supervisor for resolution as needed
  • Maintain minor crowd control before, during, and after games or special events
  • Maintain an extremely clean and professional facility, this includes light cleaning and notifying supervisors of any spills, garbage, or safety concerns
  • Greet guests entering and exiting the arena in a courteous manner
  • Assist with the distribution of promotional items as directed
  • Perform all other assigned duties to ensure a safe and enjoyable event for our guests


Marketing and Operations Associate - Execute promotional giveaways and contests at Warriors home games and at various events throughout the Santa Cruz Area.

Responsibilities:

  • Provide guests with the best service experience imaginable
  • Assist guests with basic team and arena inquiries including seating information
  • Actively seek interaction with fans to communicate in ways that enhance their experience
  • Set up, and breakdown at promotional events of all types
  • Assist in on court promotions, half-time acts.
  • Set up and break down of player and media seating areas.


Ticket Taker - Welcome fans and scan tickets as they enter Kaiser Permanente Arena. They are the first line of Team Members as fans enter the venue and must therefore be friendly, approachable, and knowledgeable about general Santa Cruz Warriors information.

Responsibilities:

  • Admit guests into the venue that present valid ticket/credentials and deny access to those who do not
  • Enforce the facility's policies and procedures to ensure the best experience for all arena guests
  • Report potential fan issues or concerns to a supervisor for resolution as needed
  • Maintain an extremely clean and professional facility, this includes light cleaning and notifying supervisors of any spills, garbage, or safety concerns
  • Perform all other assigned duties to ensure a safe and enjoyable event for our guests


Ball Boy - Provide basketball operations, including players and staff, with the best experience possible. They are the most vital member of our staff in ensuring that opposing teams have an enjoyable experience at Kaiser Permanente Arena.

Responsibilities:

  • Retrieve and organize player uniforms and apparel
  • Provide the cleaning and maintenance of court condition during game play.
  • Provide rebounding and passing assistance to players and staff as requested.
  • Assist in various player and staff needs as requested.


Pod Squad Member - Join Mav’Riks in hyping up the crowd during Warriors games while providing high energy and enthusiasm to ensure a great fan experience. Prospective Pod Squad members should be energetic, outgoing and passionate about performing in front of thousands of Warriors fans each night.