Frequently Asked Questions

What is considered a group outing?
Bring 20 or more of your closest family, friends, co-workers, teammates, etc. to the Canton Civic Center and get special discounts to see the Charge live in action! Examples of groups: Girl Scouts, Boy Scouts, Church Groups, School Groups, Sports Teams, Birthday Parties, Fundraising Groups, Employee Outings…the list goes on and on!

How can I place my ticket order?
Orders may be received by phone & mail unless otherwise indicated on a group order form.
Phone: Call a Charge Representative at (330) 489-1701
Mail: Canton Charge, Attn: Group Sales, 1101 Market Avenue N., Canton, Ohio 44702

When am I required to pay for my tickets?
Group tickets are to be paid 30 days prior to game date. Orders will be processed and tickets printed once full payment is received.

I have ordered tickets, when will I receive them?
Canton Charge game tickets are available for pick up at the Civic Center Main Box Office on game night unless otherwise arranged with your Charge representative. Photo ID is required at the time of pick up.

Can I Return/Refund/Exchange my tickets?
All sales are final. Tickets are non-returnable and non-refundable and not to be exchanged.

Are group discounts available for other events happening at the Canton Civic Center?
Contact your Canton Charge representative for other event discounts.

How do I get to the Canton Memorial Civic Center?
The Canton Civic Center is located in downtown Canton:

1101 Market Avenue N.
Canton, OH 44702
Click here for Driving Directions!


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Is there an age level requirement to enter the Canton Civic Center?
If a child has not yet celebrated his/her 3rd birthday, they do not require a ticket for admission to Canton Charge games. Without a ticket, children are required to be accompanied by an adult and are required to be seated on the lap of a ticketed guest. If a child is not yet 3 but needs a seat of their own, you are required to purchase a ticket. Note: Policy may vary for other Canton Civic Center Shows and/or Events.

Once I get downtown, where do I park?
There are many options for parking near the Canton Civic Center. Ampco Parking Systems manages three main lots rates costing $5 per car for Charge Games. These lots consist of (1) Parking Garage located on Civic Center property (2) The Educational Lot directly behind the Civic Center (3) The Nationwide Insurance building across the street. Parking buyouts can also be arranged for some events by contacting Ampco at (330) 455-7275. Additional parking may be sought at other nearby businesses.

We are bringing a bus to a Charge Game, are there special instructions on where it can park?
Please contact your Canton Charge Representative more information as availability, costs and directions may change by event.

Can I bring food or drinks into the venue?
Outside food and beverages are not permitted.

Are there any special programs where we can get our group involved?
The Charge offers a variety of Fan Experience Packages in which groups of all ages can take part in Charge game day entertainment.

Are there any hotel accommodations for groups?
The McKinley Grand Hotel
320 Market Ave S.
Canton, OH 44702
(330) 454-5000

La Quinta Inn & Suites (Belden Village)
5335 Broadmoor Circle Northwest
Canton, OH 44709
(330) 492-0151

Contact The Canton Charge for more information at (866) 444-1944 today or click here to request more info!