Frequently Asked Questions

What is considered a Bucks group?

A group is considered to be 10 or more people. Examples include employee outings, church groups, Scouts, sports teams, fundraising groups, etc.

Are there any special experiences for my group to participate in?

The Milwaukee Bucks offer a variety of Fan Experience packages that allow participants of all ages to get in on the action. Please visit the Fan Experience page for more information.

How do I reserve a Bucks group outing?

  • Pay In Full—If you know the number of tickets and the game that you want to see, contact the Bucks Group Sales Team and a representative will be happy to facilitate your request.
  • $100 Initial Payment — Groups that place a $100 initial payment have the ability to reserve a block of tickets and a Fan Experience (if applicable). Final payment is due 30 days in advance of the scheduled game. Some restrictions apply.
  • To discuss these options or to book your Bucks group experience, please contact the Bucks Group Sales Team at 414-227-0599 or at groups@bucks.com.

If I have already paid for my tickets, when will I receive them?

Orders received more than 7 business days in advance of the scheduled game will receive their tickets in the mail. Orders received within 7 business days of a scheduled game will have their tickets held for pick up at the BMO Harris Bradley Center Ticket Office. A photo ID is required for pick-up.

Note that tickets purchased online may have the option to print at home.

Can I exchange/return/cancel/refund/re-sell my group tickets?

All sales are final. Group tickets may not be resold unless otherwise authorized in writing by the Bucks. The Bucks reserve the right to restrict or cancel orders. No exchanges or refunds. Orders are subject to availability.

What is the ticket policy for children at the BMO Harris Bradley Center?

Children under the age of two are free if sitting on a parent’s lap. Anyone over the age of two must have their own game ticket.

Who can I contact if I have group questions?

The Bucks Group Sales Team can be contacted at 414-227-0599 or at groups@bucks.com. You can also contact a specific Group Sales Representative by visiting the Sales Team page.

Contact Us