FAQ

What is considered a Bucks group?
A group is considered to be 10 or more people. Examples of groups: Employee Outings, Scouts, Church Groups, Sports Teams, Fundraising Groups, etc.

Are there any special experiences for my group to participate in?
The Milwaukee Bucks offer a variety of Fan Experience Packages that allow participants of all ages to get in the action. Please visit the Fan Experience Page for more information.

How do I reserve a Bucks group outing?
There are a couple ways to reserve a Bucks group outing:

  • Pay in Full – If you know the number of tickets you need and the game you want to see contact the Bucks Group Sales Team and a Representative will be happy to facilitate your request.

  • $100 Initial Payment – Groups that place a $100 initial payment have the ability to reserve a block of tickets and a Fan Experience (if applicable) for a select Bucks game. Final payment is due 30 days in advance of the scheduled game.
To discuss these options or to book your Bucks group experience please contact the Bucks Group Sales Team at 414-227-0500 or at groupsales@bucks.com

I've already paid for my tickets, when will I receive them?
Orders received more than 7 business days in advance of the scheduled game will receive their tickets in the mail. Orders received within 7 business days of a scheduled game will have their tickets held for pick up at the BMO Harris Bradley Center Ticket Office.
Exception – Tickets that are purchased online may have the option to print at home.

Can I exchange/return/cancel/refund my group tickets?
All sales are final. Initial Payments and Tickets are non-refundable and non-returnable.

How do I get to BMO Harris Bradley Center and where do I park?
Click here for Parking Information

What is the age policy for the BMO Harris Bradley Center?
Children two (2) and under are free if sitting on a parent's lap. Anyone over the age of two (2) must have a ticket.

Who Can I Contact if I have Group Questions?

The Bucks Group Sales Team can be contacted at 414-227-0500 or at groupsales@bucks.com.
You can also contact a specific Group Sales Representative by visiting the Meet the Group Sales Team page.