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VIDEO TUTORIAL: How do I forward my tickets?
VIDEO TUTORIAL: How do I accept tickets that have been forwarded?
WHERE ARE MY SEASON TICKETS?
You will receive a packet in the mail December 15-16 for all games starting December 19. Please note a very important change. Your paper tickets have been replaced by a Ticket Access card (one card for each seat). Please bring your new Ticket Access card(s) to the game on December 19, and every game thereafter, to enter the Rose Garden.
This season's unpredictable start has resulted in an unusually short window to print and distribute your season tickets. In an effort to make your tickets available to you before games begin, your paper tickets have been replaced by Ticket Access cards:
In the packet arriving in your mailbox December 15-16, you will find your Ticket Access card(s) specific to your account and detailed instructions on how to share your tickets with others through ticket forwarding and print at home.
Please bring your card to the game on December 19, and each game thereafter, to ensure fast and easy entry. If you do not plan to use your tickets, forward your seats to your guests in advance so that they may print at home and also enjoy fast and easy entry.
We recognize this process is different from what you are accustomed to and may or may not be a welcomed change. You will continue to have options, including paper tickets, in the future. This technology was our fastest path given the unusual circumstances of a reduced season.
We want to help make this transition as easy as possible and identify solutions that work best for you. Your service manager is here and available to assist you. We appreciate your flexibility and patience and we look forward to seeing you at the Rose Garden.
HOW DO I USE MY TICKET ACCESS CARD TO ENTER THE ROSE GARDEN?
Your TICKET ACCESS card works just like a paper ticket.
Step 1: When you arrive at the game, go directly to any entry point in the Rose Garden,including the exclusive Rip City United door at the North Entry.
Step 2: Present your TICKET ACCESS card to the Rose Garden guest attendant working at the door. The attendant will scan your card for easy entry.
Step 3: Use the seat information on the front of the card to locate your seats.
WHAT IF I FORGET MY TICKET ACCESS CARD OR NEED TO REPRINT MY TICKETS?
Access your online Account Manager and forward your tickets to your personal email address to print-at-home for that night's game. It's FREE.
Go to the Rose Garden Box Office located at One Center Court and speak to a ticket representative. You will need to provide a driver's license or other form of photo ID and verify security information. All season ticket holders will receive two complimentary ticket reprints during the season. A $5 fee will be charged for each additional order request.
WHAT IF I HAVE SCHEDULE QUESTIONS?
Full Season Schedule
Half Season Schedule
*To confirm which schedule you have, please refer to the front of your Ticket Access Card. Look at your Plan and you will either see HA or HB, which corresponds to the information on the half season schedule link.
TELL ME MORE ABOUT ACCOUNT MANAGER.
Account Manager is an online ticket account management system that allows you to securely forward and print your tickets. Account Manager can be accessed via RIPCITYUNITED.com. You will be asked to enter your Account Manager ID and password. If you are uncertain of your ID or password, please contact your Service Manager.
HOW DO I REDISTRIBUTE TICKETS TO MY SHARE PARTNER?
Using your online Account Manager, you will be able to transfer your tickets to your share partner for free. Once your share partner accepts the tickets, they will be able to print out their seats in advance using print-at-home tickets.
HOW DO I GET TICKETS TO GUESTS WHO ARE ARRIVING SEPARATELY?
All guests require their own ticket to enter the Rose Garden. If you would like to forward or distribute tickets to share partners or guests, you have three options.
Distribute your TICKET ACCESS card for appropriate games to share partners or guests. A reminder that each seat on your account has its own TICKET ACCESS card.
Prior to coming to the game, you can forward your seats to your guests using your online Account Manager. This way, your guests can print out their seats in advance using print-at-home tickets and enter whenever they arrive.
You can print tickets from your online Account Manager by forwarding them to your personal email address, printing them, and then delivering them directly to your guests or leaving them in an envelope at the Rose Quarter Box Office will call.
HOW DO I FORWARD MY TICKETS?
Step 1: Click on "Account Manager" in RIPCITYUNITED.com
Step 2: Log on to your account
Step 3: Click the "Forward Tickets" button
Step 4: Select the game you wish to forward and click on "Transfer"
Step 5: Choose the seats you want to forward
Step 6: Enter the email address of the person you are forwarding to
Step 7: Click "Submit"
Step 8: Confirm recipient information by clicking on "Yes"
Step 9: Once complete, please log out.
*Your TICKET ACCESS card will no longer be valid for that game once the tickets have been forwarded.
HOW DO YOU ACCEPT TICKETS THAT HAVE BEEN FORWARDED?|
Step 1: Recipient will receive an email with a ticket forward invitation
(If you are forwarding tickets to yourself, and are using a different email address than the one you have on your account, you MUST log out prior to going through the acceptance process.)
Step 2: Recipient accepts invitation by clicking link at bottom of page
Step 3: Recipient enters their email address
Step 4: Recipient logs on to Account Manager or registers for a new account
Step 5: Recipient goes to Shopping Cart page and clicks on "Check Out" button
Step 6: Recipient confirms account information
Step 7: Recipient agrees to Terms & Conditions
Step 8: Recipient clicks "Submit" button
Step 9: Recipient will receive an email with PDF attachment of ticket to print for entry
HOW DO I SELL MY TICKETS USING TICKET MARKETPLACE?|
Step 1: Click on "Resell Your Season Tickets"
Step 2: Log on by entering your email and Ticket Marketplace password if previously registered
Step 3: Click on "My Inventory"
Step 4: Select the game you want to sell
Step 5: Follow instructions on page to complete the Details form, and select
"Finish" to post your tickets onto the Resale Center
WHAT IF I HAVE A SEASON PARKING PASS ON MY ACCOUNT?
Included with your TICKET ACCESS cards, you will find a barcoded hangtag. Present the hangtag each time you enter the parking facility for easy access. You may also forward your parking pass, in the same manner as tickets, through Account Manager.
If you have forgotten your password, you may click here, enter your Account ID and your password will be emailed to the address on your account. If you are unsure of your Account ID number, it is located on the back of your Ticket Access Card.
Your browser needs to be set in a "standard mode", not "Quirks", and you should see the layout correctly. It is available in the Tools > Developer Tools menu.
TICKET BACK LANGUAGE
This ticket is a revocable license. The holder, on behalf of the holder and any minor accompanying the holder (individually and collectively, the "Holder"), agrees to all of the terms hereof. By using this ticket and entering the arena, the Holder agrees to be bound by all of the terms of this license. The Holder agrees not to transmit, distribute, or sell (or aid in transmitting, distributing, or selling), in any media now or hereafter existing, any description, account, picture, video, audio or other form of reproduction of the event or any surrounding activities (in whole or in part) for which this ticket is issued (the "Event"). This ticket may not be used for any form of commercial or trade purposes, including, but not limited to, advertising, promotions, contests or sweepstakes, without the express written consent of Trail Blazers Inc. and the National Basketball Association and/or its affiliates (the "NBA"). Breach of any of the terms of this license, failure to comply with arena rules, or the refunding to the Holder of the printed purchase price of this ticket, shall automatically terminate any rights that the Holder may have hereunder; shall render illegal and unauthorized the Holder's use of the ticket for any purpose; and shall authorize Trail Blazers Inc. or the NBA to withdraw the ticket, refuse admission to the arena, or eject the Holder from the arena. Breach of any of the terms of this license shall also subject the Holder to all legal remedies available to the NBA, Trail Blazers Inc. and their affiliates. Resale or attempted resale of this ticket in violation of applicable law is grounds for seizure or cancellation without refund or other compensation. The Holder grants permission to the NBA (and its designees and agents) to utilize the Holder's image, likeness, actions and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the Event in any medium or context for any purpose, including commercial or promotional purposes, without further authorization or compensation. THE HOLDER OF THIS TICKET VOLUNTARILY ASSUMES ALL RISK AND DANGER of personal injury (including death) and all hazards arising from, or related in any way to, the Event, whether occurring prior to, during, or after the Event, howsoever caused and whether by negligence or otherwise. The Holder and the Holder's belongings may be searched upon entry into the arena, and the Holder consents to such searches and waives any related claims that might arise against the NBA and Trail Blazers Inc. If the Holder elects not to consent to these searches, the Holder will be denied entry into the arena. The Holder may not bring food or beverage, videotape cameras, laser pointers or weapons of any type onto the premises. Large bags and backpacks are prohibited. Signs, flags and banners that can be held by one individual and do not block the view of others are permitted, subject to management discretion with regard to offensive content. No signs, flags or banners may be affixed to the facility. No readmittance will be allowed.